Complaints

Submit a complaint about your order. Enter the order number (e.g. BOKKA-35 or RO/1706/2026) and the delivery date. You can attach photos (optional, up to 5). We will contact you within 2 business days.

Number from the order confirmation e-mail, e.g. BOKKA-35, RO/1706/2026 or BOK/123/2026

The controller of your data is BOKKA Sp. z o.o. We process the data from this form to handle your complaint — legal basis: Art. 6(1)(b) and (c) GDPR. More, including your rights: privacy policy.